736372
Customer Service professional with 23+ years in hospitality and call centers
- Started career in hotel industry as bell boy and front desk agent, progressing to night manager
- Accumulated over 2 years in call center customer service since 2021
- Gained diverse experience handling roles from frontline service to income control
Customer Service
Expert
Extensive experience in delivering service quality across hospitality and call centers.
Communication Skills
Advanced
Effective in engaging with clients and team members in fast-paced environments.
Problem Solving
Intermediate
Resolved service-related issues in hotel and call center settings.
Multitasking
Advanced
Managed multiple roles including front desk, night manager, and income controller.
Teamwork
Intermediate
Collaborated with colleagues in hotel operations and customer support teams.
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Bell boy, front desk, nithg manager and end has income controller. Know y work in a call centre since the pandemic I started 2021 and looking for more profit to get to my goal hope to be por of your team