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Adenike

Makoko, Lagos, Nigeria Available for Remote Work

Customer Service Specialist with 5+ years in call centers

  • Over five years of experience in customer service and call center roles.
  • Consistently assisted customers in resolving issues and ensuring satisfaction.
  • Demonstrated ability to upsell products and services over calls.
Customer Service
Advanced
Provided solutions and support to customers to improve their experience.
Communication
Advanced
Effectively conveyed information and handled customer inquiries over the phone.
Sales
Intermediate
Engaged customers to promote and sell products or services during calls.
Call Center Operations
Intermediate
Participated in managing call flow and maintaining high-quality customer interactions.
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Remote inbound call center Position

Customer Service

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