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Application Support
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Competencias
Experiencia demostrada en MSOffice.
Experiencia demostrada en Windows.
Experiencia demostrada en Mac.
Experiencia demostrada en Linux.
Experiencia demostrada en Mobile.
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Application Support buscando nuevas oportunidades
Experiencia
Application Support
Application support for Nike.com operations.
IT Support
Ensured software licenses compliance standards.. Served as a liaison to implement procedural changes.. Deployed user accounts, refresh cycles, anti-virus patches, upgrades, data backups and general systems health.. Responsible for the Service Desk Chat Standard Operation Procedure.
IT Project Specialist
Equipment procurement for HP/IHG partnership.. Onboard and off-board workstations.. Support corporate endpoints for devices and peripherals.
Supply Chain Analyst
Audit accounts receivable and payable settlements.. Composed an enhanced invoice process flow clearing historical pending logs.. Validated inventory, replacement logistics, parcel deliveries and follow up warranty claim inquiries.
IT, Digital, Device & Web Services
AWS Support.. Tested hardware and software for its usability on the cloud.
IT Support Analyst
Solved and closed aging tickets while identifying trends as well.. Upgraded and supported migrations, wireless and wired access points, telephony, VPN.
Gastronomic Advisor
Gastronomic venture projects Creator in Costa Rica and Argentina.