Ahmed - Call Center Representative with Customer Service & Dispatch Experience

کراچی, سندھ, پاکستانRemoteen

Served as main dispatcher for a U.S.-based dispatch company, managing communication between drivers and clients

Handled inbound customer calls effectively, demonstrating strong communication skills

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in inbound customer service and dispatch operations with a focus on remote roles.

Gained experience in remote roles, adapting to virtual communication environments

Customer ServiceIntermediate

Provided support and assistance to clients and drivers, ensuring their needs were addressed.

Dispatch ManagementIntermediate

Coordinated driver dispatch operations, managing schedules and communication.

Remote CommunicationIntermediate

Conducted interactions with clients and team members effectively in a remote environment.

MultitaskingIntermediate

Handled multiple calls and operational responsibilities simultaneously.

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