This is my profileContact via CazVidAizaq
Data Annotation & Customer Service Professional with diverse industry experience
Contact
Competencies
Precisely labeled objects in visual data to support machine learning models.
Handled customer inquiries via phone, chat, and email to ensure customer satisfaction.
Oversaw online marketplace activities, including product listings and promotional campaigns.
Maintained billing records, processed payments, and supported client inquiries in an organizational setting.
Proficient in AutoCAD, SketchUp, MS Word, Excel, and PowerPoint for various technical and administrative tasks.
Education
Languages
Summary
Experienced in visual data labeling, customer support, and marketplace management, with strong communication and technical skills.
Key Achievements
- Performed detailed annotation of objects in 2D and 3D environments for ML training at Remotasks.
- Managed customer interactions across multiple channels ensuring prompt issue resolution at Teleperformance.
- Supervised marketplace campaigns and product listings across major e-commerce platforms at Artillery Philippines.
Experience
Tasker/Reviewer
Label (annotate) vehicle, pedestrians, traffic lights, etc. in a 3D and 2D representation by drawing bounding cuboids, polylines or polygons around the specific object precisely to train the machine learning algorithms to interpret the world.
Customer Service Representative (Seasonal Account)
Address customer issues and resolve them in a timely and efficient manner., Interact with customers on a variety of channels such as phone, chat, and email to ensure that all valid customer concerns are dealt with promptly.
Marketplace Management Intern
Monitor Market Seller Centers' (Shopee, Lazada, & Tiktok) sales, promotions, and campaigns;, Add, edit, and delete products with its cover photos and its related images;, Create vouchers and other types of promotions;, Research and monitor market competitors.
Secretary & Billing Clerk
Monitor all payments, update accounting records, and prepare the billing reports;, Customer support: answer calls, reply messages, and other clients' inquiries.