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Al
Junior Executive – Telesales & Customer Service
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Competencies
Demonstrated experience with MS Office (Word, Excel, PowerPoint).
Demonstrated experience with Communication & Presentation.
Demonstrated experience with Data Analysis & Data Visualization.
Demonstrated experience with Teamwork & Collaboration.
Demonstrated experience with Data Entry.
Education
Languages
Summary
Junior Executive – Telesales & Customer Service open to new opportunities
Experience
Junior Executive – Telesales & Customer Service
Handled 700+ inbound & outbound calls daily on an Australian solar & battery campaign, applying objection-handling and consumer psychology to convert high-potential leads.. Maintained transfer records and sales submissions across Excel and Google Sheets, managing callback scheduling and follow-up pipelines for consistent conversions.. Operated on Australian business hours to educate homeowners on government-backed solar rebate programs.
Vice President - Media & IT Wing
Led a team of 10+ members, scheduling weekly meetings and coordinating content across 3+ platforms.. Published 50+ official notices and managed the FBSA Facebook page.. Covered and documented 10+ major events including tours, festivals, and competitions.
Freelance Graphics Designer
Completed 20+ design projects including logos, banners, and social media content for multiple clients.. Maintained client satisfaction through timely delivery and professional communication.. Managed 5+ simultaneous client projects and met all deadlines independently.
Home Tutor
Tutored 10+ students individually.. Designed personalized lesson plans for each student based on their individual needs.. Maintained long-term relationships with 5+ families through consistent results and communication.