Alberto - Customer Service & Logistics Specialist with 11+ years of experience
Lungsod ng Kabite, Calabarzon, PilipinasRemoteen
Provided technical support and customer service for nearly a decade in a call center environment.
Worked as a logistics and purchasing assistant for over 2 years, managing local and international clients.
Published on CazVidVideo interview availableOpen to remote
Summary
Experienced in technical support, customer service, and logistics management with over a decade of proven expertise in the BPO industry.
Video Resume
Key Achievements
- Demonstrated consistent role progression with increasing responsibilities in customer support and logistics.
Skills
Customer ServiceAdvanced
Utilized extensive experience in technical support to effectively communicate and resolve customer issues.
Technical SupportAdvanced
Provided technical assistance in a high-volume call center for 10 years, bridging communication between clients and technical teams.
Logistics & PurchasingIntermediate
Managed logistics and procurement tasks for local and international clients over a period of 2 years and 4 months.
Communication SkillsAdvanced
Built strong rapport and effective communication channels with customers to resolve issues efficiently.
Time ManagementIntermediate
Handled multiple responsibilities including customer support and logistics coordination within demanding environments.