Jul 2024 - Present
Operations Manager
Equipo Fotografico (EFO)
Led the operations team, developing work plans, performance metrics, and improvement plans, strengthening accountability, productivity, and service standards., Monitor financial statements, including profit and loss and balance sheet, as well as analyzing stagnant inventory and margin performance...
Dec 2022 - Apr 2023
Product Sales and Services Agent
Vail Resorts
Delivered exceptional customer service in a fast paced, high volume ski resort environment., Engaged in cross departmental teamwork to guarantee smooth operations and prioritize guest satisfaction., Contributed to sales performance through proactive product promotion and personalized guest service.
Jun 2022 - Nov 2022
Supply Chain Intern
Procter & Gamble
Automated daily tasks using Visual Basic and Power BI, saving more than ten hours of work per week., Developed custom tools to optimize inventory control procedures., Conducted audits on parameters to guarantee correct production planning., Oversee daily reporting processes, ensuring accurate...
Apr 2021 - Aug 2021
Guest Services Lead Representative
Selina
Developed strong customer service skills and demonstrated effective problem solving abilities by providing personalized assistance and promptly resolving guest needs., Coordinated front desk operations and trained new team members to ensure consistent service standards and knowledge transfer.,...