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ALESSANDRA

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Contacto

Lima, Lima Province, Peru
Disponible en CazVid
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Competencias

English

Experiencia demostrada en English.

Spanish

Experiencia demostrada en Spanish.

Educación

Translation and Interpretation
2018 - Presente

Idiomas

EnglishFluido
GermanAvanzado

Resumen

Trabaja Con Nosotros buscando nuevas oportunidades

Experiencia

Bilingual Field Surveyor

SESAL SAC
Ene 2019 - Ene 2019

Conducted in-person surveys in Spanish and English.. Approached and guided participants in the field.. Collected and accurately recorded information using physical or digital forms.. Verified data and adhered to research protocols.. Met daily survey targets and assigned coverage.. Addressed participant inquiries and clarified doubts.. Managed collected information responsibly and confidentially.

Bilingual Field Researcher

Marketwin
Ene 2019 - Ene 2020

Executed in-person surveys in Spanish and English.. Engaged and guided participants in the field.. Gathered and logged information precisely via paper or digital questionnaires.. Verified data entries and followed established research protocols.. Achieved daily survey quotas and coverage objectives.. Responded to participant questions and resolved concerns.. Maintained the confidentiality and integrity of all gathered data.

Bilingual Field Surveyor

DUTY SERVICE SAC
Ene 2019 - Ene 2020

Administered in-person surveys in Spanish, adhering to predefined questionnaires.. Applied surveys in Spanish and English, documenting participant responses.. Recorded surveys to ensure quality and verify collected information.. Approached and directed participants in the field.. Logged data accurately and complied with research protocols.. Fulfilled daily survey quotas and coverage requirements.. Handled participant-provided information with confidentiality.

Bilingual Customer Service Agent

Teleperformance
Ene 2022 - Ene 2025

Provided customer support and consultation in Spanish and English via phone and other communication channels.. Received inquiries, requests, and complaints efficiently and professionally.. Managed and tracked cases ensuring a positive customer experience.. Recorded and updated information within internal systems.. Managed confidential information according to company protocols.. Met performance indicators and quality objectives.. Identified and solved problems, delivering timely responses to customers.. Coordinated with other departments to resolve cases requiring specialized attention.

Interpreter

Interpretia
Ene 2024 - Ene 2026

Performed simultaneous and consecutive interpretation between English and Spanish.. Interpreted calls across medical, insurance, and emergency services sectors.. Facilitated communication between English-speaking and Spanish-speaking clients and professionals.. Conveyed messages accurately and completely, preserving original meaning and context.. Managed sensitive calls and high-pressure situations with professionalism.. Adhered to confidentiality and data protection protocols (HIPAA).. Utilized medical and specialized terminology according to the context of each call.. Recorded and managed calls properly according to established procedures.

Interpreter

Bilingual
Ene 2025 - Ene 2025

Provided remote interpretation between English and Spanish via video calls (VRI).. Facilitated communication between English-speaking and Spanish-speaking users and professionals.. Interpreted accurately and clearly, maintaining the message’s meaning, tone, and context.. Handled calls in medical, emergency, and public service settings.. Managed sensitive situations and high-pressure scenarios professionally.. Applied confidentiality and information protection protocols.. Used appropriate medical and specialized terminology.. Complied with quality, accuracy, and productivity standards.

Interpreter

One World Global Services LLC
Ene 2025 - Presente

Execute simultaneous and consecutive interpretation between English and Spanish.. Interpret calls within the medical, insurance, and emergency services sectors.. Facilitate communication between English-speaking and Spanish-speaking clients and professionals.. Translate messages accurately and completely, maintaining original meaning and context.. Handle sensitive calls and high-pressure situations with professionalism.. Adhere to confidentiality and data protection protocols (HIPAA).. Utilize medical and specialized terminology according to the context of each call.. Record and manage calls appropriately following established procedures.

Habilidades

EnglishSpanish
Publicado en CazVid - 1 sept 2026
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