Children's Bookseller
Children's Bookseller open to new opportunities
Welcomed and directed large volumes of delegates, managing queue flow and registration entry points to ensure smooth attendee movement throughout the venue.. Staffed the queries desk resolving issues related to registration, access passes, badges, schedules, and general event enquiries.. Delivered calm, professional customer service in a fast-paced conference environment while maintaining high standards of efficiency and organization.. Worked closely with venue staff, supervisors, and event teams to coordinate front of house operations.
Welcome and assist 100+ customers weekly, handle till transactions accurately.. Support fundraising by engaging customers with PDSA’s mission.. Restock and merchandise the shop floor to maintain an organized retail space.
Represent the charity at events, promoting animal welfare and encouraging donations.. Communicate clearly with diverse audiences, answering questions and building trust.. Work with staff and volunteers to deliver smooth, successful campaigns.
Provided hands on animal care support under keeper supervision including behaviour observations, basic and complex husbandry assistance, enrichment preparation, and enclosure checks.. Gained experience working safely alongside high-risk Code Red species such as great apes and large carnivores following strict safety protocols at all times.. Engaged with thousands of visitors daily answering questions and sharing conservation messaging.. Worked across interdisciplinary keeper and guest services teams adapting quickly to changing priorities.