Experienced Customer Service Representative with 3 years of expertise in inbound and outbound calls, upselling, and delivering quality service under pressure.
Managed inbound and outbound customer calls, providing support and promoting services.
Conducted sales activities through calls, emphasizing upselling and hard selling techniques.
Handled multiple tasks efficiently on a daily basis in a fast-paced environment.
Provided clear and dedicated communication to support customer needs and enhance service quality.