Customer Service Representative
Managed inbound and outbound customer calls, providing support and promoting services.
Conducted sales activities through calls, emphasizing upselling and hard selling techniques.
Handled multiple tasks efficiently on a daily basis in a fast-paced environment.
Provided clear and dedicated communication to support customer needs and enhance service quality.
Experienced Customer Service Representative with 3 years of expertise in inbound and outbound calls, upselling, and delivering quality service under pressure.