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ALMAZ
DevOps Intern
Contacto
Competencias
Experiencia demostrada en Linux.
Experiencia demostrada en Docker.
Experiencia demostrada en Python.
Experiencia demostrada en Bash.
Experiencia demostrada en Network Administration.
Educacion
Idiomas
Resumen
DevOps Intern buscando nuevas oportunidades
Experiencia
Technical Support Engineering
Drone show infrastructure support and incident investigation — troubleshooting GCS servers, RTK, LoRa, Wi-Fi, access points, communication issues, and flight-related incidents.. Linux server administration — installation, configuration, diagnostics, service recovery, performance optimization, and preventive maintenance on Ubuntu-based systems.. Root cause analysis and log investigation — analysis of Linux, application, network, GCS, and FMU/ULog telemetry to identify causes of crashes, connectivity issues, and abnormal system behavior.. Python and Bash automation — development of internal tools for log parsing, telemetry analysis, anomaly detection, data extraction, and repetitive support tasks.. Docker / Docker Compose / CI/CD — deployment and maintenance of containerized applications, optimization of existing configurations, and automation of build and update workflows.. Network infrastructure administration — UniFi, MikroTik, RouterOS, VLAN, DHCP, NAT, IPv4/IPv6, VPN, and Wi-Fi optimization.. Production troubleshooting and remote technical support — resolving complex infrastructure, networking, software, and customer environment issues worldwide.. Technical documentation and engineering collaboration — maintaining internal knowledge bases, known issues, troubleshooting guides, and preparing technical findings for developers and engineers.
IT engineer
Administered Windows and Linux workstations and servers, including systemd services, user management, network services, TCP/IP, DHCP, and VPN.. Resolved L2 technical incidents through Naumen Service Desk, maintained SLA compliance, performed escalation to L3, and reduced user downtime by 15%.. Provided remote technical support via SSH, RDP, and other administration tools, troubleshooting system, network, and user-related issues.
IT system administrator
Administered local network and infrastructure: cable installation, router and switch configuration, TCP/IP, DNS, and VPN setup.. Standardized and automated OS deployment (Linux, Windows), cloned system images for training and testing environments — reduced deployment and provisioning time by more than 2x.. Implemented a backup & recovery system ensuring reliable data restoration and minimizing downtime.. Developed and introduced an internal Service Desk for ticket registration and resolution, optimized incident-management processes and escalation — reduced average incident resolution time by 20%.. Created an internal knowledge base and standardized documentation (Knowledge Base, workstation maintenance guides), improving support efficiency and reducing repeat requests.. Participated in Linux server and workstation administration: systemd services configuration, user and permissions management, basic diagnostics and logging (journalctl, ss, netstat).. Demonstrated analytical thinking, attention to detail, and initiative in resolving incidents and optimizing infrastructure.
System and network administrator
Maintained and optimized the organization’s local network(LAN) (routers, switches), configured TCP/IP, VPN, and monitored network services, reducing downtime and improving connection stability.. Administered Windows Server and Linux systems: OS installation and updates, patch management, performance and log monitoring; processed 20+ tickets per day via Service Desk while maintaining SLA compliance.. Implemented and configured a Service Desk system, optimizing incident & problem management and escalation processes — reduced average incident resolution time by 20%.. Configured corporate communication tools and internet channels, including redundant routes for remote offices.. Managed technical documentation and knowledge base, standardized request processing and documented common solutions — decreased repeat incidents and improved resolution speed.. Provided remote technical support to users, collaborated with external vendors and service providers during system and hardware integration.