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aml

Personal Banking Officer at Emirates NBD

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Alexandria, Alexandria, Egypt
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Competencies

Customer Relationship ManagementAdvanced

Expertise in building and maintaining long-term client relationships to foster loyalty and satisfaction.

Communication SkillsExpert

Excellent interpersonal and problem-solving skills facilitating effective client and team interactions.

AdaptabilityAdvanced

Ability to accept change smoothly and adapt to various working environments and team dynamics.

Financial Services KnowledgeIntermediate

Proficient in banking products, account management, and financial solutions to meet client needs.

Education

Bachelor of Social Service

Languages

Arabicmother tongue
Englishupper intermediate

Summary

Experienced in personal banking and sales with strong relationship-building skills, adaptability, and a passion for delivering excellent customer service.

Key Achievements

  • Built strong customer relationships to enhance satisfaction and retention
  • Assisted clients with banking services, including account management and loans
  • Maintained high levels of customer service under pressure and in dynamic environments

Experience

Direct Sales executive

CIB Bank
Chubb Insurance Company

Personal Banking Officer (RO)

Emirates NBD
2023 - 2025

Assisting clients with banking services including account management, loans, and financial products to ensure customer satisfaction. Building strong relationships with customers to understand their financial needs and provide tailored banking solutions. Delivering exceptional customer service by efficiently handling daily banking transactions and resolving client inquiries with professionalism and accuracy

Skills

Customer Relationship ManagementCommunication SkillsAdaptabilityFinancial Services Knowledge
Published on CazVid - Jun 2, 2026
Contact aml