Experiencia demostrada en Problem-solving skills.
Experiencia demostrada en Computer skills.
Experiencia demostrada en Basic troubleshooting.
Experiencia demostrada en Typing.
SITEL or Foundever
Handled inbound calls with all types of customers, answering product and service questions and offering information on related products and services., Promoted to the compliance team after 3 months, where I handled transactions, led interviews, released transactions, and placed transactions on hold based on customers' answers.
Accedo Technologies
In charge of reviewing the resumes of the candidates who applied for the different positions offered while verifying the requirements of the positions they applied for., Entering the database to review the candidates with optimal experience for the positions, and sending invitation emails to encourage them to apply for a job.
CB (Collector)
Worked with the sales team, accounting, and clients, sending collection, hold notice, last chance notices, and payment request notices to accounts that were due., In charge of reviewing accounts and being in touch with sales representatives and customers while making sure clients were up to date with their accounts.
High School
Theology
English degree
Discover other professionals with similar experience
Experiencia demostrada en Fast Learner.
Eminent Contact Solutions
In charge of making outbound calls and using a system that made the calls automatically., Had to be ready for any objection that the customer had, selling natural gas and energy (resident energy)., Developed skills such as assertiveness, accuracy, pitch on time, and being proactive.
