Ana - Customer Service Specialist with 2+ years in social media and call center environments

Santa Tecla, La Libertad, El SalvadorRemotees

Gained extensive experience in customer service through social media platforms and calls over two years.

Adapted to multiple communication channels including Facebook, Instagram, WhatsApp, and direct calls.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in social media and call center customer support with a dedication to client satisfaction.

Demonstrated consistency and commitment in the customer service field by maintaining ongoing engagement.

Customer ServiceIntermedio

Provided support and assistance to clients through various digital and telephonic communication channels.

Social Media CommunicationIntermedio

Utilized platforms such as Facebook and Instagram to engage with clients and handle inquiries.

Call HandlingIntermedio

Managed customer interactions via phone calls, ensuring clear and professional communication.

Multichannel SupportIntermedio

Provided consistent service across multiple communication channels, including messaging apps and calls.