Profesional con experiencia en entrenamiento, asesoramiento y soporte en entornos diversos, enfocada en el desarrollo y la mejora continua.
Aplicó técnicas de coaching y mentoring para potenciar habilidades y desempeño de empleados.
Mantuvo una comunicación clara y efectiva con equipos y clientes, facilitando la colaboración.
Identificó riesgos y aseguró el cumplimiento de regulaciones en la gestión de seguros.
Apoyó operaciones administrativas y colaboró en tareas de organización y proceso.
Alorica Honduras
Coached employees on best practices, providing constructive feedback to support their professional growth., Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement., Provided one-on-one mentoring to help individuals...
Caribbean Contact Center
Identified potential risks in client businesses and recommended appropriate insurance coverage., Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates., Participated in ongoing professional development activities, staying current with industry trends and...
Rainbow of Wisdom School
Escuela Rainbow of Wisdom
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude., Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel., Assisted manager in all aspects of business operations., Collaborated...
High School Diploma
Bachelor of Science
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