Andrés - Welcome to CazVid!

Languages

assisting the customer in verifying their bills, assisting the customer with network or cellular problems, assisting the customer while out of the country, helping the customer to change cellular plans, also home internet or teaching them how to use the company's application, creating tickets to solve problems with the company's software or to solve customer's inconveniences helping them to use the company's platforms, assisting the customer as a translator from English to Spanish

customer support regarding the company's security systems such as IP cameras, BNC; DVR recorders, NVR; security accessories such as doorbells; mobility sensors, among other systems, Remote sessions made it directly with the Lorex platform, configuration of recorders, creation of temporary passwords, creation of tickets for replacements of Lorex devices, creation of returns for refunds

teaching French language in the facilities of the French Alliance of Barranquilla and in the school La Enseñanza, collaborating as an auditor in the different stages of the DELF exams either groups, individually, or by school groups, collaborating in certain cultural activities such as the French song contest

entering data accurately and efficiently into various systems to ensure data integrity and consistency, Data verification and validation are performed to ensure data quality and accuracy, Data cleaning and formatting ensure that data is presented in a consistent and usable manner, Data migration between systems is performed in accordance with established procedures and guidelines, Data backup and recovery to safeguard sensitive information and avoid data loss, To meet deadlines, have strong organizational skills and be able to prioritize tasks, Excellent attention to detail and accuracy in data entry, Capable of working both independently and collaboratively