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Customer Service Professional with 3+ years in Hospitality and Food Service
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Competencies
Expertise in engaging clients, managing reservations, and resolving issues to ensure high satisfaction.
Effective in scheduling, multitasking, and managing responsibilities in dynamic settings.
Skilled in mediating and resolving conflicts to maintain positive client and team relationships.
Collaborative team player with leadership capabilities demonstrated in diverse roles.
Proficient in conversational and written English, supporting effective communication.
Education
Languages
Summary
Dedicated professional with over 3 years of experience in customer service, reservations, and food service. Skilled in conflict resolution, organization, and team collaboration, with ongoing studies in Tourism. Fluent in English, committed to delivering excellent client experiences.
Key Achievements
- Enhanced customer satisfaction through personalized service and efficient reservation management.
- Handled multiple responsibilities across customer service, kitchen support, and maintenance, demonstrating versatility.
- Developed strong conflict resolution and stress management skills in fast-paced environments.
- Gained conversational and written English proficiency to serve diverse clients effectively.
Experience
Atención al cliente
Autogestión. Responsabilidad administrativa. Venta directa
Recepcionista
Atención al cliente. Gestión de reservas y citas
Polifuncional
Atención y servicio. Apoyo en cocina. Mantenimiento