Ángela avatar

Ángela - Translation & DTP QA Lead with 10+ years in language services

Bogotá, Bogota D.C., Colombiaen
Led linguistic validation and quality control for critical documents at CARÁCTER SERVICIOS S.A.S.
Managed team training processes and continuous improvement initiatives.
Published on CazVid

Summary

Professionally experienced in quality assurance, project coordination, and linguistic validation within the language services industry. Skilled in process optimization and team training, with a proven track record of delivering high-quality documents on time.

Key Achievements

Skills

Quality AssuranceExpert

Handled linguistic validation and final quality control for documentation projects.

Project ManagementAdvanced

Supported resource allocation, monitored project progress, and optimized processes.

CommunicationAdvanced

Served as main contact with CROs and facilitated team training and client communications.

Content Writing & EditingAdvanced

Authored, corrected, and published documents and social media content across roles.

Technical SkillsExpert

Proficient in MS Office, Adobe Editorial, Multimedia, and CAT tools for translation management.

Languages

SpanishEnglishFrench

Experience

Translation and DTP QA Lead

CARÁCTER SERVICIOS S.A.S.

2021 - 2024

Provide guidelines and support to the PM team throughout each project cycle to ensure proper resource allocation, on-time delivery, and compliance with client-specific requirements., Being the main point of contact with CROs for receiving documentation, instructions, change requests, and more, in order to conduct a thorough linguistic validation of the documents., Serving as the final quality control checkpoint before delivering critical documents such as Protocols, Investigator Manuals, Informed Consent Forms, Participant Diaries, and more., Processes of continuous improvement and optimization., Team training process, constant monitoring and feedback., Responding to customer complaints and requests effectively., Developing assessment frames and instruments., Preparation of quality reports for each project.

Copywriter

TAC- Taller de Arquitectura Contemporánea S.A.S

2017 - 2020

Write, correct, and publish documents and social media content., Transcription of company minutes, reports, and projects.

Writing editor and proofreader

Freelancer

2017 - 2020

Style and linguistic correction of academic papers, Bachelor's and Master's dissertation.

Education

Euroinnova Business School

Specialist in English-to-Spanish Translation

Completed 2024

Universidad Nebrija

Professional in Literary Studies

Completed 2021

Universidad Autónoma de Colombia

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