Experienced manager skilled in dispatch operations, team coordination, customer communication, and conflict resolution within logistics and moving services.
Directed daily dispatch activities, optimizing logistics and crew coordination in a moving services environment.
Resolved customer issues effectively through professional communication, managing expectations during delays and schedule changes.
Coordinated crews, schedules, and routes, ensuring smooth operational flow and team accountability.
Handled high-pressure situations involving customer concerns and operational conflicts with effective resolution skills.
Utilized Figma, Adobe Creative Suite, and motion VFX tools for design, prototyping, and visual communication projects.
American Quality Moving
Managed daily dispatch operations for an American moving company, Coordinated crews, schedules, routes, and customer expectations, Served as primary point of contact for customers, resolving issues in real time, Balanced logistics, customer service, and team accountability under pressure, Improved...
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