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Team Member West Nipissing
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Competencies
Demonstrated experience with Customer service and conflict resolution.
Demonstrated experience with Positive and friendly communication.
Demonstrated experience with Delivery and navigation.
Demonstrated experience with Payment collection.
Demonstrated experience with Staff training and supervision.
Summary
Team Member West Nipissing open to new opportunities
Experience
Delivery Driver/Personal shopper
Delivered household and grocery products efficiently, using GPS and maps to navigate routes. Scanning items and bagging items. Collecting Payments via debit Card machine. Performed heavy lifting and handled items carefully while maintaining accuracy through scanning and verification. Communicated with customers via calls or texts to coordinate deliveries and resolve issues professionally. Worked independently while providing positive, friendly, and responsive customer service
Cleaner/Janitorial Supervisor
Supervised and trained cleaning staff, ensuring work was completed accurately and efficiently. Performed residential and commercial cleaning, including window cleaning, sanitizing surfaces, laundry, bed making, and trash disposal. Maintained health and safety standards, conducting inspections, checking SDS labels, and reporting workplace hazards. Handled customer service, conflict resolution, and collected/recorded payments and client information. Operated and maintained cleaning equipment, including heavy lifting and proper use of cleaning chemicals
Customer service Associate(front desk) /Merchandiser
Front desk customer service skills, greet customers with Friendly and positive attitude, answering phone calls and questions for customers regarding prices, inventory and all other inquiries. Organized and restocked merchandise to create an appealing and efficient shopping environment. Operated cash register, processed returns, lottery and tobacco sales, and handled cash. Provided excellent customer service providing fitting rooms, and resolving concerns efficiently. Merchandised household and apparel products on the sales floor according to store standards and promotional plans. Conducted inventory checks, updated records, and used computer systems (Microsoft Word, Excel, J-Walk) to track SKUs, pricing, shipments, and sales floor setup. Followed store floor layout plans to maintain visual standards and optimize product presentation. Management duties including safe access and end-of-day till reconciliation. Performed merchandising duties such as tagging, hanging, organizing, and restocking. Answered, screened, and forwarded phone calls while maintaining professional communication with customers