Barnice - Administrative Assistant

Demonstrated experience with Email & Calendar Management.

Demonstrated experience with Remote Administrative Support.

Demonstrated experience with Customer Support (Email & Chat).

Demonstrated experience with Data Entry & Document Formatting.

Demonstrated experience with Online Research & Reporting.

Managed emails and calendars using Gmail and Google Calendar, ensuring timely communication.. Organized tasks and tracked deadlines using Trello, Asana, and Notion.. Communicated with clients and teams through Slack and Zoom.. Created and updated documents, spreadsheets, and reports using Google Docs and Excel.. Designed basic social media posts using Canva and scheduled content.. Scheduled meetings and appointments using Calendly.. Entered and maintained customer data in CRM systems such as HubSpot.

Assisted customers in person, handling inquiries, complaints, and service requests professionally.. Provided accurate information about products and services while ensuring customer satisfaction.. Worked closely with team members to meet daily service goals.. Maintained a friendly, professional attitude in a fast-paced work environment.