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Benny
Customer Service Professional with 5+ years in Technical Support
Video resume
Remote inbound call center
Customer service representative
Contact
Bujumbura, Bujumbura Mairie, Burundi
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled customer interactions, addressing inquiries and resolving issues efficiently.
Technical SupportAdvanced
Provided technical assistance, troubleshooting, and support to users.
Bilingual CommunicationExpert
Communicated fluently in French and English, managing diverse customer needs.
AdaptabilityIntermediate
Learned and applied new skills rapidly in a dynamic remote work setting.
Summary
Customer service representative with over five years of experience in technical support, fluent in French and English, with a master's degree in IT. Known for quick learning and strong communication skills.
Key Achievements
- Performed as a technical support agent for over five years, showcasing extensive customer interaction.
- Bilingual in French and English, facilitating effective communication with diverse clients.
- Displayed quick learning ability and adaptability in a remote inbound call center environment.
Skills
Customer ServiceTechnical SupportBilingual CommunicationAdaptability
Published on CazVid - May 17, 2026