Benny - Customer Service Professional with 5+ years in Technical Support

Bujumbura, Bujumbura Mairie, BurundiRemoteen

Performed as a technical support agent for over five years, showcasing extensive customer interaction.

Bilingual in French and English, facilitating effective communication with diverse clients.

Published on CazVidVideo interview availableOpen to remote

Summary

Customer service representative with over five years of experience in technical support, fluent in French and English, with a master's degree in IT. Known for quick learning and strong communication skills.

Video Resume

Key Achievements

Displayed quick learning ability and adaptability in a remote inbound call center environment.

Skills

Customer ServiceAdvanced

Handled customer interactions, addressing inquiries and resolving issues efficiently.

Technical SupportAdvanced

Provided technical assistance, troubleshooting, and support to users.

Bilingual CommunicationExpert

Communicated fluently in French and English, managing diverse customer needs.

AdaptabilityIntermediate

Learned and applied new skills rapidly in a dynamic remote work setting.

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