Customer service representative with over five years of experience in technical support, fluent in French and English, with a master's degree in IT. Known for quick learning and strong communication skills.
Handled customer interactions, addressing inquiries and resolving issues efficiently.
Provided technical assistance, troubleshooting, and support to users.
Communicated fluently in French and English, managing diverse customer needs.
Learned and applied new skills rapidly in a dynamic remote work setting.