Anthony - Customer Service & Interpretation Specialist with 8+ years of diverse client engagement

Applied extensive customer support skills across telecom, banking, retail, and healthcare sectors to ensure client satisfaction.

Provided bilingual medical and business interpretation, facilitating communication between English and Spanish speakers.

Utilized clear and effective communication to assist customers, support technical issues, and promote products.

Resolved a variety of client issues in customer service, technical support, and transactional scenarios.

Engaged customers through direct calls and personalized offerings to promote retention and sales.

I provided customer service and tech support for a phone company., Answered customer questions and solved their issues with the phone line.

I provided Medical Interpreter services for different hospitals and clinics., I translate English to Spanish and Spanish to English with the doctor and patient on the line., I acquired extensive vocabulary on medical status, illness symptoms, and details on addresses and patient information.

I provided Interpreter services to all kinds of companies in the United States., I translate English to Spanish and Spanish to English with the caller and client on the line., I offered interpreter services for various topics and companies.

I answered general questions about the company's products., I provided customer service by offering the customers the best options and discounts taking into account each call scenario., I put into practice my communication skills to retain the customers within the company.

I assisted with reloading, checking balance, and any type of issues on phone prepaid cards.

I called clients directly to offer company products., I communicated all the benefits the customer could get by making a purchase directly with the company., I explained in detail all the characteristics, settings, and functionality of each product we offered.

I offered assistance promptly for the process of Money transfer.

Greeted customers in a friendly and helpful manner., Provided high-quality customer service to customers., Handled sales transactions and returns on time., Answered all questions regarding products and promotions., Aimed to keep customers satisfied and returning to the Retail Store.