Brian

Assisting with providing information to customers, Scheduling customers, Answering text and sending emails

In charge of the claims approval process, Managed the logistic process for claims, Entered data information for claims, Followed up on claims status and authorizations

Email management, Customer service via text and phone, Data entry reports spreadsheets renewal, Personal assignments task delegated on a daily basis

Customer service for pre-paid visa cards, Managing and providing status of cards to customers, Updating profile card holder’s information

Sales for AT&T packages, Processed customer requests for service improvements and package additions