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Brian Serra Garciarivas

Mexico City, Mexico City, Mexico

Remote Technical Support Agent with strong multilingual customer service expertise

  • Gained certifications from Google and Coursera in technical support
  • Worked across telecommunications, insurance, and IT sectors providing technical support
  • Led teams to deliver high-quality customer service
Technical Support
Advanced
Provided technical assistance and troubleshooting in telecom, insurance, and IT sectors.
Customer Service
Advanced
Delivered excellent support to clients in diverse industries, ensuring customer satisfaction.
Bilingual Communication
Expert
Fluent in English and native in Spanish, facilitating effective communication in support roles.
Team Leadership
Intermediate
Led support teams to achieve service excellence and operational efficiency.
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Remote Technical Support Agent

I am interested in the Remote Technical Support Agent position. With certifications from Google and Coursera, I have a strong background in technical support. I've worked in telecommunications, insurance, and IT support, always providing excellent customer service. Fluent in English and a native Spanish speaker, I have led teams to deliver top-notch support. I'm confident that my skills and dedication make me a great fit for your team.Thank you for considering my applicationnnHope, see u soon

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