Bryan avatar

Bryan - Customer Service & Technical Support Specialist with diverse industry expertise

Bogotá, Bogota D.C., Colombiaen
Handled customer queries efficiently across banking and travel sectors, enhancing client experience.
Assisted clients with banking products and hotel reservations, demonstrating effective communication skills.
Published on CazVid

Summary

Experienced in client-facing roles across banking and travel industries with technical proficiency.

Key Achievements

Skills

Customer ServiceIntermediate

Provided assistance and resolved inquiries for banking and travel clients, ensuring satisfaction.

Technical SkillsIntermediate

Installed and configured electronic systems, performing preventive maintenance.

CommunicationAdvanced

Effectively communicated with clients and team members in customer service and technical support roles.

Problem SolvingIntermediate

Sought optimal solutions for client needs in travel and banking contexts.

Languages

Spanish(Native)English(Intermediate)

Experience

Bank Customer Service Agent

Concentrix

2023 - 2024

Attending to the needs and queries of the clients of a financial institution, Providing assistance in banking products and services, Developing activities in departments such as checking and savings accounts and collections area.

Traveler Service Agent

Intouch cx

2024 - 2025

Providing general information and managing hotel reservations and any type of property, Seeking the best solution for the client and their satisfaction.

Education

Colegio Salesiano juan del rizzo

High School

Completed 2017

Centro Colombo Americano

English

2018

Universidad central

Electronic Engineering

Completed 2021
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