Camila

Passenger Service Agent

Managed passenger check-in procedures., Supervised the review of travel documents based on immigration requirements., Welcome passengers at the check-in counter and verify their tickets., Issue boarding passes., Assist passengers with the baggage check-in process., Manage boarding, ensuring passengers have the necessary documents and information., Provide information on flights, schedules, gates, and airport services., Answer passenger inquiries about their flights, changes, cancellations, and other related issues., Handle special requests, such as assistance for passengers with disabilities or unaccompanied minors., Assist passengers with baggage-related issues, such as lost items or delays., Enforce airport security protocols., Inform the crew about passengers with special needs., Keep passenger and flight records up-to-date., Use computer systems for check-in, boarding pass issuance, and other tasks., Communicate flight delays or changes to passengers.