Caneroforex

Loan Collections Officer

Followed up with clients regarding outstanding loan repayments.. Communicated with customers regarding repayment schedules, overdue payments, and outstanding balances.. Maintained accurate records of customer payments and loan accounts.. Monitored overdue accounts and conducted follow-ups with clients.. Responded to customer questions and provided information regarding loan repayments.. Used Microsoft Excel and other Microsoft Office applications to maintain and organize records.. Maintained professional relationships with customers while handling sensitive financial matters.. Assisted with administrative duties and general record keeping.. Handled confidential customer and financial information responsibly.. Worked independently and met collection and follow-up responsibilities within required timeframes.