This is my profileContact via CazVidCarlisle
Owner & Registered Massage Therapist (Active Practice)
Contact
Competencies
Provided professional massage therapy services, managing client needs and treatment plans.
Delivered luxury guest experiences at JW Marriott and related environments, handling inquiries and coordination.
Managed client inquiries, scheduling, and follow-up across all roles, ensuring high satisfaction.
Supported daily operations through records management, scheduling, and front-desk communication.
Maintained digital and physical records efficiently in clinical and hospital settings.
Education
Summary
A dedicated professional with over 5 years of experience in massage therapy, guest services, and clinical support. Skilled in managing client relations, scheduling, and providing top-tier wellness services across high-end hospitality and healthcare settings.
Key Achievements
- Built a fully booked solo practice with consistent 5-star reviews at Zen Den Massage + Wellness Studio.
- Delivered high-end guest service and coordinated seamless guest experiences at JW Marriott.
- Supported clinic operations and fostered repeat clientele across multiple massage and physiotherapy clinics.
Experience
Owner & Registered Massage Therapist (Active Practice)
Manage 15–20+ weekly bookings using online scheduling systems, Handle all client messaging, inquiries, cancellations, and payments, Maintain digital records and daily operations independently, Consistently fully booked with ongoing 5-star reviews, Work remotely with strong time management and...
Massage Therapist / Guest Services
Delivered high-end guest service in a luxury hospitality environment, Managed schedules and last-minute booking adjustments, Coordinated with front desk and concierge teams to ensure seamless guest experiences
Massage Therapist & Clinic Support
Scheduled appointments and managed client communications, Supported daily operations and documentation, Built strong relationships and repeat clientele
Clinic Support / Scheduling
Managed practitioner calendars and front-desk communications, Responded to calls and emails and assisted with client intake
Ward Clerk
Coordinated records, admissions, and unit communications in a fast-paced hospital setting