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Caroline Jonfe

Guatemala City, Guatemala, Guatemala

Sworn Translator & Interpreter with 10+ years of language and communication expertise

  • Provided translation and interpretation services for diverse clients, ensuring accurate communication across language barriers.
  • Supported sales and marketing efforts by assisting with final product verification and sales forecasting at AYA GENESIS LLC.
  • Led market research for event planning, facilitating informed decision-making for hotel event management.
Translation & Interpretation
Expert
Performed document translation and interpretation, managing diverse linguistic needs in professional settings.
Customer Service & Sales Support
Intermediate
Provided customer experience and sales coaching, supporting newcomers and team members in sales environments.
Market Research
Intermediate
Researched market availability for events in hotels, aiding event planning and management.
Data Entry & Document Management
Advanced
Handled data entry, transcription, and document verification, ensuring accuracy and efficiency.
Software Proficiency
Advanced
Experienced with Bolt 360, Sales Force, Verint, Citrix, Discovery, Avaya, Excel, and Word for various tasks.

Languages

Spanish
English
See Full Skillset on CazVid
June 2018
Sworn Translator - Interpreter
Freelance
Translation of different documents required by clients, Interpreter with day-to-day needs, Data entry, transcription, and typing necessities
July 2015 - November 2023
Sales Coach
Telus International
Provide customer experience to different projects, Sales Coach for newcomers and team members
December 2009 - April 2015
Event Marketing Researcher
BPO Innovations
Research of market availability for any type of events held in hotels
June 2006 - June 2009
Manager ́s Assistant to the Sales and Production Department
AYA GENESIS LLC
Assist with the verification, aesthetic, and grammar of the final product to be printed, Sales forecast for the Guatemala sales department, Sales agent for the Miami field office, Shipping verification for product to arrive to carriers
View Complete Work History
🎓
Escuela Empresarial Loyola
Bachelor
Completed 2018
🎓
Colegio Europeo
Executive Assistant
Completed 2005
See Education & Certifications

Administrative Assistant

Sworn translator with a wide range of experince with customer service and data entry

Please record a video speaking in English about your experience.

What experience do you have with dispatch software or similar tools? How have you used them to improve communication or efficiency?

Tell us about a challenge you faced while coordinating deliveries or pickups. How did you resolve it?

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Remote Dispatche

Customer Care Assistance

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