Customer Service Professional Profile | CazVid

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Catherine

Nairobi, Nairobi Area, Kenya Available for Remote Work

Customer Service Professional with Customer-Centric Focus

  • Provided exceptional customer service in a fast-paced inbound call center environment.
  • Demonstrated quick learning abilities to adapt to new processes and customer needs.
  • Built rapport with customers and team members, fostering loyalty and teamwork.
Customer Service
Advanced
Delivered attentive and friendly service to customers, ensuring satisfaction and loyalty.
Communication Skills
Advanced
Engaged with customers clearly and effectively over the phone, contributing to positive experiences.
Adaptability
Intermediate
Quickly adapted to fast-paced environments and new organizational processes.
Teamwork
Intermediate
Collaborated effectively with colleagues to deliver consistent customer service.
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Education, certifications, and courses show commitment to growth. From formal degrees to online learning – every step forward counts and impresses.

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Remote inbound call center

Customer service

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