Professional profile
MTN Cameroon
Handled high-volume inbound and outbound customer interactions.. Resolved billing and service-related complaints efficiently.. Maintained accurate customer records in internal systems.. Ensured high customer satisfaction through professional service.
Dangote Cement Cameroon
Assisted customers with product and service inquiries.. Processed orders and handled complaints professionally.. Collaborated with internal teams to resolve customer issues.. Maintained detailed documentation of customer interactions.
Bachelor’s Degree, Human Resources Management
Higher National Diploma, Human Resources Management