Fay - Healthcare Coordinator with 5+ years in NHS and customer service

Tracked patient journeys from referral to treatment, ensuring timely care and accurate record-keeping in NHS settings.

Compiled reports, coordinated audits, and maintained confidentiality across multiple NHS departments and tumour sites.

Provided professional support to customers and patients, managed inquiries, and communicated effectively across diverse groups.

Produced engaging social media content to promote skincare products and boost brand awareness for Riman K-Beauty.

Specialise in promoting and selling luxury Korean skincare., Manage customer enquiries, process orders, and provide personalised recommendations to ensure an exceptional shopping experience., Direct sales and content creating using social media platforms to engage with customers, drive brand...

Navigated and tracked patients through their care pathway from referral to treatment, adhering to agreed pathway steps and timescales., Proactively identified and resolved delays at all stages., Met strict daily deadlines and targets in line with national data requirements., Documented weekly...

Navigated and tracked patients through their care pathway from referral to first appointment., Daily preparation of outpatient clinics, making sure relevant results and documentation were available in the medical files for the consultants to view., Weekly receptionist duties for various outpatient...