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Kekeletso Motloung

Johannesburg, Gauteng, South Africa

Claims Clerk with 3+ years of experience in customer service and claims processing

  • Processed and validated claims with Sage Evolution and Acumatica, ensuring accuracy.
  • Resolved 70% of long-outstanding claims, reducing backlog and improving efficiency.
  • Prepared monthly claims status reports for management oversight.
Claims Processing
Advanced
Managed claims validation, dispute resolution, and investigation to ensure accuracy and compliance.
Customer Service
Intermediate
Provided telephonic and in-person support to clients and customers, maintaining professional relationships.
Office Administration
Intermediate
Handled clerical support tasks such as generating invoices, reconciling accounts, and preparing reports.
Data Management
Intermediate
Managed data capturing and record-keeping using Sage Evolution and Acumatica software platforms.
Technical Skills
Advanced
Proficient in Sage Evolution, Acumatica, and MS Office Suite for various administrative and processing tasks.
See Full Skillset on CazVid
Nov 2018 - Jan 2023
CLAIMS CLERK
ISER / Expert Stores
Processed and validated claims using Sage Evolution and Acumatica, ensuring compliance and accuracy., Resolved 70% of long-outstanding claims, reducing backlog and improving turnaround times., Generated invoices, allocated credit notes, and reconciled monthly deductions., Investigated and disputed...
May 2017 - Aug 2017
CUSTOMER TELLER
Build It
Assisted customers in-store and telephonically with professionalism., Prepared accurate quotations and supported purchasing decisions., Managed stock orders, deliveries, and inventory records., Performed reception duties and client assistance.
View Complete Work History
🎓
Kelokitso High School
High School Certificate
Completed 2010
See Education & Certifications
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