01/2025 - Present
Sales and Customer Relations Rep
Alorica- Verizon
Managed postpaid sales, activations, and customer retention processes, ensuring full compliance with Verizon policies., Conducted credit evaluations and post-payment processing to mitigate financial risk and protect company revenue., Served as primary liaison between Fraud, Technical Support,...
06/2022 - 09/2024
Recreation Specialist
Norwegian Cruise Line Holdings
Ensured strict compliance with safety regulations and operational procedures across recreation venues., Delivered high-quality guest experiences for international clientele, consistently exceeding service expectations., Coordinated daily logistics for up to 7 concurrent events, managing schedules,...
03/2021 - 05/2022
Sales Executive
PepsiCo
Led negotiations with key accounts, securing pricing agreements, promotional calendars, and optimal product placement., Increased client portfolio by 10% through strategic prospecting and onboarding of high-potential accounts., Exceeded assigned volume and revenue KPIs, maintaining accountability...