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Camila Arango Uribe

Medellín, Antioquia, Colombia

Customer Service & Multimedia Specialist with 5+ years in Retail, Events, and Content Creation

  • Streamlined customer support processes at Walmart, guiding clients through online transactions and improving the shopping experience.
  • Managed technical setups and video editing for university events, ensuring smooth broadcasts and capturing high-quality footage.
  • Designed branded graphics and produced animated content, enhancing internal communication and staff engagement at Concentrix-Rappi.
Customer Service
Intermediate
Handled customer inquiries, resolved issues, and guided clients through online shopping, improving overall customer satisfaction.
Video Editing & Production
Intermediate
Edited and assembled video content using Premiere Pro and DaVinci, supported live broadcasts, and managed technical setups at events.
Photography & Photo Editing
Intermediate
Captured product images, edited photos via Photoshop, and supported freelance photography projects for brands.
Graphic Design & Animation
Intermediate
Created visual materials, animations, and tutorials for internal use, leveraging Adobe tools and design principles.
Technical Support & Equipment Management
Intermediate
Operated camera equipment, managed lighting and technical setup at events, ensuring smooth operations.

Languages

English
Intermediate to advanced
See Full Skillset on CazVid
Customer Service Representative
Walmart
Handled customer calls and guided clients through online purchases, Assisted customers step by step during the shopping process
Collector
Empower
Ask for the bills of each patient and call the lawyers to ask for it, Make documents of each patient to translate the cases
Photography Assistant
Freelance Photographer
Captured product images for independent brands, Edited photos using Photoshop
TV Center Assistant
UDEM University
Operated as second camera in university events, Acted as switcher for live YouTube broadcasts
Designer and Animator
Concentrix-Rappi
Created branded graphic materials, Developed gamification and interactive animations for internal audiences, Produced corporate and tutorial videos for staff
View Complete Work History
🎓
Universidad de Medellín
Bachelor's Degree
Completed COMPLETED
🎓
Universidad CES
Psychology
🎓
Teatro Nacional
Theater, Acting and Impro
🎓
Eurocentres
English
See Education & Certifications
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