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Maria Jose Vasquez

San José, San José, Costa Rica

Hospitality and Customer Service Professional with Leadership and Communication Skills

  • Supervised team operations at COMIDA CALLEJERA XL, ensuring task completion, inventory control, and operational issue resolution.
  • Provided effective telephone support to students at UNIVERSIDAD LATINA, managing academic and scholarship inquiries with clear communication.
  • Led team responsibilities in hospitality and customer service roles, maintaining high standards of efficiency and client satisfaction.
Customer Service
Intermediate
Handled customer interactions and support tasks to ensure satisfaction and efficient problem resolution.
Team Leadership
Intermediate
Supervised team members in a hospitality setting, monitoring task execution and operational efficiency.
Problem Solving
Intermediate
Resolved operational and customer-related issues, ensuring service continuity and quality.
Social Media Management
Beginner
Managed social media platforms to engage customers and promote services, supporting marketing efforts.

Languages

Español
Nativo
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2/25 - 7/25
Host
COMIDA CALLEJERA XL
Desempeñé un rol de liderazgo, supervisando al equipo para garantizar el cumplimiento de tareas, control de inventarios y resolución de problemas operativos, asegurando eficiencia y calidad en el trabajo.
4/24 - 8/24
Área de telemercadeo call center
UNIVERSIDAD LATINA
Proporcionaba atención telefónica a estudiantes, gestionando consultas relacionadas con programas académicos, becas y oferta educativa, asegurando una comunicación clara, cordial y orientada al servicio.
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Universidad San Marcos
Bachillerato
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