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Semakaleng Phatlhane

Krugersdorp, Gauteng, South Africa

Debt Collection Specialist with Strong Credit Control Skills

  • Gained experience in debt collection and credit control at First National Bank, handling various aspects of debt management.
  • Demonstrated proficiency in debt collection regulations, negotiation, and dispute resolution, improving debtor communications.
  • Developed skills in data analysis, reporting, and application of relevant laws related to debt collection processes.
Microsoft Office Suite
Advanced
Proficient in Excel, Word, and PowerPoint for documentation, reporting, and presentations related to debt collection processes.
Communication Skills
Advanced
Strong verbal and written communication skills utilized for debtor interactions and negotiation of payment plans.
Legal Compliance
Intermediate
Familiar with relevant laws and regulations concerning debt collection, ensuring compliance during credit control activities.
Data Analysis & Reporting
Intermediate
Ability to analyze financial data, identify issues, and produce reports for debt collection management.

Languages

English
Setswana
See Full Skillset on CazVid
2021
Debt Collection & Administration
First National Bank
Experience in Debt collection, credit control or related field.
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Batloung High School
Higher Secondary Education
Completed 2013
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