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Helen Mpho Matsekuleng

Johannesburg, Gauteng, South Africa

Transport and Logistics Management Graduate with Customer Service Experience

  • Coordinated high-frequency client engagement within a fast-paced restaurant environment at ANAT.
  • Ensured transaction accuracy and maintained comprehensive records for daily financial activities.
  • Enhanced service workflow efficiency by collaborating with cross-functional operational teams and maintaining strict standards.
Customer Service
Advanced
Skilled in addressing client inquiries, maintaining professionalism, and providing solutions in fast-paced settings.
Inventory Management
Intermediate
Experienced in managing inventories using FIFO/LIFO methods, ensuring stock accuracy and availability.
Transportation & Logistics
Beginner
Educational background in transport and logistics management with practical insights into supply chain and fleet operations.
Time Management
Advanced
Consistently arrived early for cleaning tasks and managed multiple responsibilities efficiently.
Communication Skills
Advanced
Utilized verbal and written communication to resolve client issues and collaborate with team members.

Languages

English
Fluent
Sepedi
Native
IsiZulu
Intermediate
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December 2023 - December 2024
Waitress
ANAT (Emperors Palace)
Coordinated high-frequency client engagement within a fast-paced environment while maintaining strict adherence to professional standards and service excellence., Facilitated precise transaction processing and comprehensive record-keeping to ensure integrity of daily financial transactions.,...
View Complete Work History
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University of Johannesburg
Bachelor of Commerce
Completed December 2025
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Global Combined College
National Senior Certificate
Completed December 2022
See Education & Certifications

Helen Mfom Masakuling is a 22-year-old graduate from the University of Johannesburg, specializing in transport and logistics management.

Experienced in maintaining cleanliness in a restaurant environment, demonstrating commitment by arriving early and utilizing spare time for cleaning tasks.

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