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Lashmy Brianeth Vega

Panamá, Panamá, Panama

Marketing professional with diverse call center & technical support experience

  • Gained extensive experience in tech support, handling customer inquiries on data services and home internet assistance.
  • Provided customer service in billing and order tracking, demonstrating strong troubleshooting and communication skills.
  • Developed adaptability and teamwork abilities through diverse roles in call center environments, contributing to efficient customer support.
Customer Service
Advanced
Delivered technical support and customer service, assisting clients with internet, billing, and order tracking inquiries.
Technical Support
Intermediate
Supported customers with data services and home internet issues, guiding them through troubleshooting procedures.
Project Management
Intermediate
Handled multiple tasks involving order tracking and customer inquiries, ensuring timely resolution and satisfaction.
Microsoft Office Suite
Intermediate
Proficient in Word, Excel, and PowerPoint for documentation, reporting, and presentations within work environments.
Teamwork & Adaptability
Advanced
Demonstrated strong collaboration and flexibility in fast-paced call center settings, adapting quickly to new challenges.

Languages

English
intermediate
Spanish
native
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2024-2025
Marketing Manager & Specialist
Alorica
View Complete Work History
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ESCUELA BILINGÜECIRILO J. MARTÍNEZ
6 grade certificate
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COLEGIO ELENA CHÁVEZ PINATE
3 year certificate
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INSTITUTO TÉCNICOPANASYSTEMS
Tourism bachelor degree
Completed 2023
See Education & Certifications

Experienced in tech support and customer service, assisting customers with data services, home internet, billing inquiries, and order tracking.

Lashmi Vega is an extroverted individual with experience in a call center environment, describing herself as a fast learner, cooperative, and tolerant.

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