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Nelly

Operations Manager – Export

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Nairobi, Nairobi County, Kenya
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Competencies

Export OperationsExpert

Oversaw daily export processes including sorting, grading, packaging, and shipment coordination to meet international standards.

Sales LeadershipAdvanced

Led sales teams to achieve targets, trained staff, and developed client relationships to foster growth.

Quality ControlAdvanced

Ensured compliance with export quality standards and resolved shipment issues to maintain customer satisfaction.

Customer AcquisitionIntermediate

Developed strategies to attract new clients and strengthen existing relationships.

Logistics and DocumentationAdvanced

Coordinated logistics, documentation, and dispatch to ensure efficient export operations.

Education

Bachelor’s Degree
Kenyatta University

Summary

Results-driven professional with over 8 years of expertise in export operations, quality control, and sales leadership. Skilled in team supervision, client relationship management, and ensuring compliance with international standards. Adept at streamlining logistics and driving performance...

Key Achievements

  • Managed export operations ensuring quality compliance and timely dispatch of consignments.
  • Led sales team to meet and exceed financial targets through strategic customer acquisition.
  • Supervised operational teams to improve productivity and reduce losses, maintaining detailed records.

Experience

Operations Manager – Export

Bright Light Flora
2023 - Present

Oversee daily export operations including sorting, grading, packaging, and shipment coordination., Ensure compliance with export quality standards and international market requirements., Coordinate logistics, documentation, and timely dispatch of consignments., Supervise operational teams to...

Sales Team Leader

Milan Access Capital
2021 - 2022

Led a sales team to achieve monthly and quarterly financial product targets., Trained and motivated team members to improve performance and productivity., Developed customer acquisition strategies and strengthened client relationships., Monitored sales performance and prepared reports for...

Skills

Export OperationsSales LeadershipQuality ControlCustomer AcquisitionLogistics and Documentation
Published on CazVid - May 17, 2026
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