Customer Service Professional Profile | CazVid

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Charles Wekesa

Nairobi, Nairobi Area, Kenya Available for Remote Work

Customer Service Specialist with Call Center Experience

  • Handled inbound customer calls, providing timely problem resolution.
  • Demonstrated passion for customer interaction and solution explanation.
  • Gained experience in remote call center operations and client communication.
Customer Service
Intermediate
Provided support and solutions to customer inquiries in a call center environment.
Communication
Intermediate
Effectively listened to clients and explained solutions clearly over the phone.
Problem Solving
Intermediate
Identified customer issues and addressed concerns efficiently.
Remote Work
Beginner
Adapted to remote call center duties and managed customer interactions from a distance.
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Remote Inbound Call Center Position

I will be incharge of answering customer calls, listening to their concerns and solving problems. I will handle inbound phone conversations with clients to make sure everyone quickly gets the help the need.

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