Customer Service Representative | CazVid

✨ Screen 100+ resumes in minutes with 90% accuracy

✨ Screen 100+ resumes in minutes with 90% accuracy

Cheyenne Herrera

Santiago de Cali, Valle del Cauca, Colombia

Customer Service Specialist with 2+ years bilingual experience

  • Provided bilingual customer support in English and Spanish for over two years.
  • Gained knowledge in sales, retention, troubleshooting, and banking services.
  • Worked across different areas of customer service, demonstrating versatility.
Bilingual Communication
Expert
Fluent in English and Spanish, capable of maintaining effective conversations and written communication in both languages.
Customer Service
Advanced
Experienced in handling customer inquiries, support, and conflict resolution across multiple service areas.
Troubleshooting
Intermediate
Possesses basic troubleshooting skills to resolve customer issues efficiently.
Sales & Retention Knowledge
Beginner
Has foundational understanding of sales techniques and customer retention strategies.
🚀

Every Journey Has a Story!

Professional experience builds trust and shows growth. Share the journey, wins, and lessons learned – employers love seeing real career progression.

Go to CazVid
🎯

Learning Never Stops!

Education, certifications, and courses show commitment to growth. From formal degrees to online learning – every step forward counts and impresses.

Go to CazVid

Customer service specialist

I have plenty of experience in customer service. I have been working as a bilingual customer service representative in English and Spanish for more than two years. I have done different areas of customer service, I do have knowledge on sales,retention basic trouble shooting I also have knowledge in banking.

Share Cheyenne Herrera 's Profile

Choose Your Path

Hiring Manager / Recruiter

Post jobs & find candidates fast! Access our AI-powered platform to find and match with top talent instantly.

Job Seeker

Apply to jobs with just one click! Create your video resume and apply to jobs with just one tap from your mobile device.

The CazVid app is available in the App Store and Google Play

Choose Your Path

Apply to jobs with just one click! Download the CazVid app to search and apply to jobs. Record and post your video resume.

Hiring Manager / Recruiter

Access our AI-powered platform to find and match with top talent instantly on your laptop or desktop browser (not available on mobile.)