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Christian Zúñiga Tarazona

Cúcuta, Norte de Santander Department, Colombia

Purchasing and Customer Service professional with 5+ years of diverse experience

  • Managed purchase orders and supplier files at Pasteurizadora La Mejor, ensuring compliance with company policies.
  • Provided problem resolution and communication support in bilingual customer service roles at Accedo Bucaramanga and Teleperformance.
  • Led teams and maintained safety protocols while performing skilled labor tasks in construction projects at BestChoice.
Communication
Advanced
Utilized active listening and persuasive skills to effectively resolve customer issues and collaborate with teams.
Purchasing and Procurement
Intermediate
Handled purchase orders and supplier management, ensuring smooth procurement processes in a corporate setting.
Customer Service
Advanced
Resolved customer problems with professionalism across bilingual support roles, maintaining positive interactions.
Construction and Heavy Machinery Handling
Intermediate
Performed skilled labor tasks involving machinery operation and team coordination in construction environments.
Adaptability
Advanced
Demonstrated flexibility by quickly adjusting to new products, clients, and work environments across roles.

Languages

Spanish
Fluent
English
Advanced
Feb 2018 - Aug 2018
Intern - Purchasing Assistant
Pasteurizadora La Mejor
Management according to company policies and procedures the purchase of products and supplies., Issue purchase orders and give the respective follow-up., Manage and control supplier file.
Nov 2020 - Apr 2021
Bilingual Agent
Accedo Bucaramanga
Identify problems and provide the best possible solution., Excellent communication skills, active listening and positive attitude in any type of situation, and good persuasion skills., Ability to adapt to changes in new products and new customers.
Oct 2021 - Nov 2022
Bilingual Agent
Teleperformance
Identify problems and provide the best possible solution., Excellent communication skills, active listening and positive attitude in any type of situation, and good persuasion skills., Ability to adapt to changes in new products new customers.
Dec 2022 - Jul 2024
Skilled Labourer
BestChoice
Done skilled labourer tasks within various construction and home improvement projects., Efficient in handling heavy machinery, maintaining safety protocols, and leading teams to complete projects within tight deadlines.
?
Francisco de Paula Santander University
Industrial Engineer
Jul 2011
?
Jamestown English Center
English - Semi-Intensive Classroom Program
Completed Aug 2019
?
National Apprenticeship Service - SENA
Analysis and Development of Information Systems (ADSI)
Completed Nov 2021
?
Lonsdale Institute Pty Ltd
Certificate II in Workplace Skills
Completed Jun 2023

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