Clarisyl - Administrative Assistant with 5 years in contact center and client relations

Asia, Kanlurang Kabisayaan, PilipinasRemoteen

Handled customer inquiries and concerns, demonstrating strong communication skills over a 5-year period.

Promoted from customer service agent to team leader, gaining leadership and reporting experience.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced contact center professional with 5 years in customer service, team leading, and client reporting. Skilled in handling high-level client communications and proficient with various digital tools.

Video Resume

Key Achievements

Provided high-level clients with updates and reports daily, maintaining positive client relations.

Skills

Customer ServiceExpert

Extensively handled customer inquiries, providing solutions and support.

Team LeadershipIntermediate

Led team activities and managed client reports, improving communication and client rapport.

Reporting & Client RelationsAdvanced

Prepared and delivered daily updates and reports to high-level clients.

Organizational SkillsAdvanced

Utilized strong organizational and time management skills to handle multiple tasks efficiently.

Technical FamiliarityIntermediate

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