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Concilia
Virtual Assistant
Contact
Competencies
Demonstrated experience with Email management.
Demonstrated experience with Calendar management.
Demonstrated experience with Online research.
Demonstrated experience with Data entry.
Demonstrated experience with Meeting minutes.
Education
Summary
Virtual Assistant open to new opportunities
Experience
Virtual Assistant
I managed emails and calendars for my clients to ensure clear communication and coordination.. Performed data management processes to include entry, and document formatting.. Supported on lead-generation activities and follow-ups.. Conducts online research and organized information into clear and useful reports.. Provides remote administrative and virtual assistant support to clients and business as required.. Crafts professional email correspondence to ensure flow and quick escalation of arising issues.. Handled beneficiary and stakeholder inquiries and complaints professionally, ensuring timely resolutions and fostering positive relationships.. Maintained accurate records and databases, ensuring compliance with organizational policies and procedures.
Administrative Executive
Served as a first point of contact for customers and handle inquiries and issues professionally.. Addressed customer issues and supported timely resolution.. Participated in team meeting and training session for the team.
Virtual Assistant
Responding to emails on behalf of the CEO and managing the CEO's calendar, ensuring all appointments and meetings are scheduled efficiently.. Conducted document typing, data entry, data formatting and file organization.. Managing multiple tasks simultaneously, maintaining a high level of organization, and paying attention to detail.. Scheduled meetings through google meet, Zoom, Teams and prepared meeting minutes.. Compiling lists of agencies/partners, and conducting cold outreach.. Managed multiple admin responsibilities while maintaining accuracy and meeting deadline.