Cristian - Customer Service Professional with 10+ years of experience in BPO industry
Lima, Lima Province, Peruen
Progressed through multiple roles across different companies, demonstrating adaptability and skill development.
Gained diverse experience in customer support, technical assistance, and account management.
Published on CazVid
Summary
Dedicated BPO professional with over a decade of experience in customer service, technical support, and account management, demonstrating strong communication and problem-solving skills.
Key Achievements
- Contributed to team projects and maintained consistent performance in fast-paced environments.
Skills
Customer ServiceAdvanced
Provided high-quality support to customers, resolving queries effectively and enhancing satisfaction.
Communication SkillsExpert
Facilitated clear, professional communication with clients and team members across various channels.
Problem SolvingIntermediate
Identified issues and implemented solutions to ensure seamless service delivery.
Team CollaborationAdvanced
Worked collaboratively within teams to achieve common goals and improve processes.
Technical SupportIntermediate
Provided technical assistance and troubleshooting for client accounts.
Experience
TECHSTYLE
TELEPERFORMANCE
A365
TRUSTCORP
A365
ALLUS
KONECTA BPO
GSS
Education
IESTP “Manuel Seoane Corrales”
Computing and Information