Cristopher Manrique Lama
Administrative professional with 5+ years in finance and insurance
- Managed cashier services, vault, and remittance transactions at Western Union
- Coordinated client activities, handled bank reconciliations, and managed files at MP Asesoría Tributaria
- Processed production data, invoicing, and policy files as a Practitioner at RSA Seguros
Customer Service
Advanced
Provided customer support and handled client transactions in banking and insurance environments.
Administration & Coordination
Advanced
Managed schedules, documentation, and procedural tasks for various roles, ensuring operational efficiency.
Financial Transactions
Intermediate
Performed bank reconciliations, cash register management, and payment processing activities.
Software Proficiency
Advanced
Skilled in Microsoft Office suite, especially Excel, for data entry, analysis, and reporting.
Document & File Management
Advanced
Handled digital and physical filing, policy scanning, and document control tasks efficiently.
Languages
Spanish
Native
2011 - 2013
CASHIER- SALESPERSON
WESTERN UNION
Cashier services, Vault management, Money order transactions (remittance-payment), Insurance sales, Collections, Courier service, Customer service and attention, Agency manager
2018 - 2019
ADMINISTRATIVE ASSISTANT- ACCOUNTANT
MP ASESORÍA TRIBUTARIA
Coordination of activities, Client management, Schedules, Cash register closing, Invoice entry, Statements, Physical and digital file management, Check and transfer payments, Bank reconciliations, Various procedures, Payment roles, Cash register audits, Human talent management
2017
PRACTITIONER
RSA Seguros
Production input to the system, Invoicing, Scanned policy files, File control, Quotations, Policy scanning
Universidad de Guayaquil
COMMERCIAL ENGINEER
Completed 2020
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