Daniel - Customer Service Specialist with 13 years of experience in hospitality and remote support

Lisboa, Lisboa, Portugalen

Accumulated 13 years of customer service experience across hospitality, healthcare, and club industries

Gained 4 years of remote customer service and scheduling experience in a BPO environment

Published on CazVidVideo interview available

Summary

Experienced customer service specialist with over 13 years supporting clients across hospitality, health, and entertainment sectors.

Handled face-to-face and remote customer interactions, managing appointments and client inquiries

Customer ServiceExpert

Provided direct and remote support to clients in various industries, ensuring satisfaction and problem resolution.

Scheduling & AppointmentsAdvanced

Managed appointment bookings for clinics, clubs, and other organizations, coordinating schedules efficiently.

Communication SkillsExpert

Effectively communicated with customers face-to-face and over the phone, demonstrating clear and empathetic interactions.

Remote Customer SupportAdvanced

Provided remote customer service in a BPO setting, handling inquiries and schedule management.

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